When you made a reservation, you can cancel without costs up to 15 days prior to the reserved date. If you cancel within 14 days of the reserved date you will be charged a 50% cancellation fee.
If a booked package will be returned prior to the agreed upon termination date of the contract, then, no matter what the underlying reason might be, the Renter is not due any refund.
Please be advised to obtain a trip insurance when you book your holiday.
Preparing for a course
Prior to any course, we will send you a medical statement. If any of the stated questions are answered with a YES, you must visit a doctor for medical clearance. If you start the course with a ‘YES’ on the medical statement and you don’t have clearance from a medical doctor, you can’t start the course.
Costs to reschedule the course will be charged to the guest.
Most courses require homework in advance. Students who didn’t complete their homework delay the course for other participants and might therefore not be able to continue the course. Extra costs to continue, later on, will be charged to the guest.
Being late for a dive or a course
AB Dive will clearly communicate with you what time we expect you at the AB Dive shop for your dive or course. If guests are late, we will wait a maximum of 15 minutes. If a guest misses a dive because of being late, there is no refund. Students might not be able to start or continue their course if showing up late.
Bonaire National Marine Park Fee
All the waters surrounding Bonaire are part of the internationally recognized Bonaire National Marine Park. Before entering these waters, all users are required by law to purchase the STINAPA Marine Park Tag (Nature Fee). This fee is $40 per person for all Marine Park users.
You can purchase your STINAPA e-tag online at https://stinapa.bonairenaturefee.org/
Please bring your printed STINAPA e-tag (QR-code) when you check-in (either on phone or printed) or bring a debit-/ credit card (no American Express) to pay your nature fee at our dive center.